Installation Instructions for Wall and Floor Tile.
Our wall and floor tiles are covered by a limited residential warranty for a period of 10 years and a limited commercial warranty for a period of 1 year from the date of purchase. This warranty covers defects in material and workmanship under normal use and maintenance.
This warranty does not cover damage caused by improper installation, subfloor or surface preparation, or maintenance, or damage caused by natural disasters, excessive moisture, or extreme temperature changes. It also does not cover scratches, chips, or wear and tear caused by normal use.
To make a warranty claim, contact the retailer where the tiles were purchased or contact us directly. Proof of purchase and installation date will be required. We reserve the right to inspect the tiles and determine the validity of the warranty claim.
This warranty is the exclusive remedy and does not cover any incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.